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Satisfaction Guarantee

We're Here to Help - Before and After Your Purchase!

If uncertain about any of our Satisfaction Gurantee,
please do not hesitate to contact us by
e-mail or call 1-888-291-9905

Customer Satisfaction Guarantee:
We will do our utmost to ensure you receive the best service before and after your purchase. Don't hesitate to contact us prior to your purchase to confirm suitability for your needs and after your purchase to ensure you have the proper set up of your equipment.

30 DAY Black Friday/Cyber Monday Price Guarantee on Now!

Beat the Holiday Rush. Take advantage of the Best Selection, Service and Sale Prices Now!
We guarantee the price of your purchase for 30 days from invoice date. In the event that our web-price has been reduced during that period, upon request we will issue an eGift Card in-store credit to make up the difference in price. (Does not apply to free, bonus, promotional items or gift with purchase items)

In the event you are not completely satisfied, you may return your purchase for refund, in-store credit or exchange. (customer responsible for any shipping costs we incur).

All returns of new and unused products in original packing material, must be made within 15 days of receipt. Returns must be accompanied by our return authorization number (on box and enclosed copy of invoice). Products returned to us without Return Authorization number will be refused and returned to customer. Paddleboard Direct is not responsible for proper fit of boardbags or apparel items.

Full details click here

If you require assistance after placing your order, please do not hesitate to call us 1-888-291-9905 or e-mail info@paddleboarddirect.com.

Paddleboard Direct East
Liverpool, NY 13088

Paddleboard Direct Canada
Kingston, Ontario

Ask Our Pros which board is best for you.
We Use Them. We Know Them.
We're Here to Help. Before and After Your Purchase!

Programs and TERMS subject to change without notice

Not Certain Which Board Package is Best for Your Needs or Budget?
Save Time & Make The Best Selection
E-Mail Today for Our Expert Staff Advice

With Industry Leading Customer Service

Free Shipping and Paddle

Getting a new board without a paddle, is like getting a new car without the keys. Every board we sell is supplied with a free, high quality adjustable length paddle, so that you are ready to hit the water.

Our board packaging is the best in the business, therefore, shipping damage is very rare. Each and every board shipment from our warehouse is double boxed for shipping safety. We are proud to offer free shipping* right to your door, for most locations within the continental US (*restrictions may apply).

We Use Them, You Know Them

Five Star rated Cruiser SUP brand boards are available exclusively at Paddleboard Direct, to ensure customers receive industry leading service and factory direct savings.

Cruiser SUP brand products are higher quality than brands selling for hundreds of dollars more, while massively better than any boards that are close in price. If considering lower priced boards, Cruiser SUP products represents a much better value, due to their durability, ease of use and light, lively feel.

Cruiser SUP brand boards are our best sellers, far exceeding all other board brands sold at PBD combined.

We Use Them, You Know Them

Our staff of veteran paddle boarders and watermen/women can guide you through purchasing the best equipment for your needs and budget. Our selection of boards, paddles, and accessories are handpicked by our experts, after extensive product testing.

Our team determines the finest selection of products available, and any member of our sales team can offer expert advice, derived from extensive paddle and surf experience .

We Are Here to Help. Before and After Your Purchase!

Best Selling CRUISER SUP Brand
See the Difference. Feel the Difference.

Free Shipping and Paddle

Premium Quality and Craftsmanship.
Without the Premium Price.

The team at Cruiser SUP is extremely dedicated to your long term enjoyment of the sport and Cruiser SUP brand products. Cruiser SUP products have industry leading standards of workmanship and attention to detail.

Cruiser SUP management has over 20 years experience in the paddle board and windsurf business, resulting in very high quality standards for the Cruiser SUP brand.

Designed in USA

Light and Lively Feel

Cruiser SUP brand quality starts with product development and design in the U.S. After extensive testing, the shapes and materials that offer the best combination of durability, light weight, ease of use and performance are selected. All Cruiser SUP board cores are shaped on CNC machines and then compression molded, for consistently accurate shapes and extra durability.

The result is a light and lively feel that is unique to Cruiser SUP brand boards.

30 Day Price Guarantee

Cruiser SUP brand boards have a One Year Warranty (from date of purchase), against defects in material and workmanship.

Cruiser SUP boards are backed by the most reputable manufacturers in the business (up to 30 years in business). With industry leading focus on quality materials, design and workmanship, warranty claims are among the lowest (and highest customer satisfaction) in the industry.