You are here: Home > Packages > SUP Reviews & Testimonials

Testimonials

  • Paddleboard Sale Banner


This Board is the Best!- 5 out of 5 stars!

I am a mom of twin 5 year old boys and we have used this board almost every single day. The boys love using it as a diving platform from the middle of our lake. It's the perfect length and the width gives us a lot of stability. I have also used out on the water as safety patrol for the the local triathletes doing their open water swims. It's actually so perfect bc I can tow my kids kayaks too if they get tired while we are out there. The customer service has been outstanding! (Thanks Mike and Glenn) They helped me pick the right board for me and it was spot on.


Heather - PA

Beautiful & Stable Board!- 5 out of 5 stars!

I am new to paddle boarding, needed a stable board, but wanted a board that looked good and this one ticked both marks! It arrived last week and I got raves of compliments on it! While the photo shows it to look "painted", the finish is a semi-transparent stain showing the bamboo through the green, and the natural bamboo with graphics on the bottom. Now to performance... I'm very impressed with the stability of this board given the reduced width compared to many other paddle boards. I am 110lbs, but my 170lb husband shares the 10' board and enjoys it as well. The board is easy to carry with the inset handle, and while the cushion could be a bit "softer", it is durable and grippy enough. The board arrived unscathed and in GREAT shape -- excellent packaging and quick shipping! For my first board, I just LOVE it... and really appreciate the knowledgeable staff at PaddleBoardDirect


TXCO - Providenciales, Turks & Caicos

Great Product- 5 out of 5 stars!

I was hesitant to buy online just to save a few hundred dollars because you usually get what you pay for, but with PBD we got the same quality or better delivered to the door. We got the 2 board package with the 10'6" Betty and 10'6" Koa. She is about 120 and I am about 170 lbs. They are very stable for both of us. Our 210 lbs friend had stability issues but only when not moving. So I would suggest going with the 11' board if your a bit bigger. We also got deluxe bags and upgraded paddle and there are both awesome. As long as they hold up, and we baby them so they should, we highly recommend.


Corey - Lincoln, Nebraska

Awesome Board & Service- 5 out of 5 stars!

I have had the best customer service experience with this company. Meant to upgrade my paddle after I placed my order and they quickly and kindly worked with me to make the changes. Unfortunately, I haven't actually had the chance to use my board as I am in the area of Texas that experienced severe flooding. I will say I was a little nervous about being able to carry a 12 foot board as I am a woman, but the board is lightweight and I can easily carry it around. Thanks for the great product and service!


Ashley K.

Quality Information & Service- 5 out of 5 stars!

Our experience was first rate from the initial web site review, through a phone call to ask for advice. The purchase was easy, the paddle board was shipped promptly and packaged in a double contained. The truck driver who delivered our board allowed us time to open and inspect the board. The quality of the purchased board was better than expected. We are more than pleased, and I would do business with this company in the future.


Ron & Lorraine

Great Price, Quality, Shipping &Attention- 5 out of 5 stars!

It was a great pleasure doing business with you. My Cruiser SUP paddle boards arrived in very good condition. two boxes each paddle board. I've loved the Cruiser SUP All-Terrain 10'2" and 9'5". Mine is a 10'2" that is already impressing me. Very fast shipment. Very good attention to the customer with welcome/status/greetings letters. I highly recommend.


Cleverson Lopes - Kendall, Florida

Love my Board!!!!!- 5 out of 5 stars!

I was nervous to buy this online since it's a pretty big purchase but I didn't have anything to worry about!! The board is gorgeous, everything I was hoping for. It shipped very quickly and was double packaged to ensure a safe delivery. It came on a freight truck and the driver waited patiently as I unwrapped and inspected the board. I would definitely order from this company again!!


Candice - Alberta

Great Mother's Day Present!- 5 out of 5 stars!

My husband purchased the koa and Betty boards as a package deal for me for Mother's Day. We brought it up to our lake house in nh over Memorial Day weekend and have been using them ever since. Currently on our lake house vacation in July and have been on the boards everyday. Everyone at the lake admires them and many have tried them and asked about them. We've gone on leisurely cruises with my 4 year old, started SUP yoga and more fitness based cruises. Also great for relaxing on the lake lying on the board. Best present ever! Delivery was perfect and no complaints!


Allison & Vittaya - Massachusetts/New Hampshire

Love my Cruiser Bamboo Board!- 5 out of 5 stars!

The Cruiser Bamboo 10'8" board is better than expected. So light and beautiful. My friends comment that the look of the board is much better than appears on your web site. The board is very stable and easy to use, yet performance in flat water is great. Thanks for recommending this board to me!


Sandy - Miami, Florida

It Rocks! I love it!- 5 out of 5 stars!

What a good looking board! I absolutely LOVE my new Cruiser Yoga Mat fitness SUP. Being only 5'2 I was worried about being able to carry it but it's so lightweight that I can carry my board with one hand and my paddle in the other. You won't find a more universal board, I use it to paddle board, practice yoga, surf, and even lay on it and catch a tan in-between riding sessions. I'm so stoked with my new purchase!

I was very impressed with paddleboarddirect's customer service, promptness, and understanding with our situation. A company like yours is hard to find. I am overwhelmed with gratitude! I ordered 2 paddleboard packages and was amazed at the promptness of shipping, and competitive costs. Their customer service rocks! I received numerous emails updating me about the status of my order and I have yet to find any other company that compares. Without hesitation, I will direct all my future purchases to this company. Thanks for providing such outstanding service!


Jenny - California

"I received my combo package recently and could not have been happier.? Delivery was a breeze: ordered on a Friday morning, heard from the trucking company Friday evening and had them on Tuesday!? They were packaged extremely well.? The whole ordering processing was great; I emailed Glen several times with questions and he always got back to me quickly!? I am now looking forward to taking my board out today!? Would recommend this company to my friends."


Karen

"We were new to paddleboarding. With SO many products out there I had no idea what to order. After three weeks of research I contacted Glenn after reading paddleboarddirect.com reviews. His advice was right as was Mike's. We ordered the Cruiser SUP Comfort Top 11'6" for my husband and Cruiser Yoga Mat 10'8" Ultralite Bamboo for me. We are most impressed with the boards, quality of product and service. We discovered a perfect lake/sanctuary to enjoy the boards!! Thank you Glenn & Mike!!!"


Maria Wren - Springfield, Oregon

"My husband and I recently purchased a pair of paddleboards. We called and spoke with Glenn prior to placing our order. He was knowledgeable and very helpful. Would recommend Paddleboard Direct to others in the market."


Jodi Esteban - Bradenton, FL

"This inflatable board is perfect for a big guy like me. I am 6'4" and 240 lbs. I had tried other inflatable boards before this and had all but given up on an inflatible board for me. I got the Koa cruiser 10'8" board and I love it. I can just load it in the trunk of my car when I have work by the beach and I am out on the water in minutes. First time out on it I ended up paddling in a pod of dolphins. When I was done I rolled it up, changed and got back to work. Try that with a hard board and company car. "


Anonymous Person - Riverside, CA

"I own a bamboo/EPS board, but needed an inflatable for the rivers in my area, which get a bit bony in late summer. I also needed one my dog could ride, and the Koa Air 10'8" made good sense due to it's length, width (wanted stable but not a tug boat!), 6" height, and high pressure capability. Love this board and I probably use and abuse it as much as anyone ever would. I shopped around a bit, tried several inflatables, and am very happy with my choice. It's been on rivers, creeks, lakes and the it's plenty stable for my rather large (120 lb,) pup. Combined weight for both of us, plus all my gear is around 260 lbs, and the Koa floats us extremely well. Love the built-in bungees, handles, grippy surface, and the skeg is easy to change out depending on my needs. Two thumbs up!"


Carmen - Whitefish, MT

"I initially called the staff to help me choose a board that best meets the needs of my family. They quickly guided me to the most appropriate board. It was delivered right up to my lake house in Canada (at extra cost), in no time at all.....I haven't stopped paddling since...the product itself is amazing...sturdy and durable. It's awkward to carry more than 5 minutes, but light. I'm only sorry that my paddle board has to be put to rest for the season."


Yogimama - Toronto, Canada

"We have had many fun hours on our paddle boards. love the way they fold up and travel. we have taken them down rapids and out on lakes. Fall off a lot and get great excersize. we are all over 65 so its a wonder we can do it at all. we are getting better each time. thank you for your help."


Terry - Clarkston Wash

"The board is beautiful! The board arrived in great shape and the packing was awesome. I was a little concerned about receiving it with dings but it was pristine. Great job by the shipping department. I have owned over 20 surfboards in my life and this is one of the best as far as workmanship goes. I have thoroughly enjoyed learning how to paddle and took it to the Texas coast and caught a few small waves with it last weekend. Glad to be entering a new phase in my surfing history(46 years!)"


Gary - Dallas, TX

 
Product Reviews By Model
Click on the model below to view reviews.
   
Cruiser V-Max Air Inflatable
Cruiser V-Max
Lite-Air Reviews
5 Star Paddleboard Review Rating(5)
First-time Paddleboard Owner  
Reviewer: Anonymous Person from Kearney, NE

This is the first paddleboard I've owned, and it's definitely the perfect board for me. The portability of having an inflatable SUP and impressive stability for an inflatable board has made this a purchase I definitely don't regret. I honestly have my board all bagged up and ready to to travel at a moments notice, whether I'm going out by myself or with a group.

I've been happy with the board's performance on each and every one of the paddleboarding trips I've been on. The convenience factor of having an inflatable is a huge advantage; it takes less than 10 minutes to get the board ready and less than 5 minutes to put it away. Highly recommend this board!


Read More Reviews


Cruiser Koa Air Inflatable
Cruiser Koa
Dura-Air Reviews
5 Star Paddleboard Review Rating(44)
Great service great boards  
Reviewer: Anonymous Person from California

Great SUP. I have tried several boards before purchasing the Cruiser Koa and this board by far outperforms the others. Easy to inflate, it takes about 5 minutes. We even had upgraded paddles thanks to Paddle Board Direct and they are terrific. I'm new to paddle boarding and this is a great first board.



Read More Reviews on 10'2" Model

Read More Reviews on 10'8" Model

Read More Reviews on 11'6"" Model


Cruiser Koa Comfort Top
Cruiser Koa
Crossover Reviews
5 Star Paddleboard Review Rating(17)
Great Customer Service  
Reviewer: Trudy from Virginia

We ordered our boards online and Glenn followed up with emails and a call on the next business day. He mentioned that the boards were back ordered, but expected them the next day. We really wanted to use them the next weekend, so were a littler bummed. Glenn said he would do his best to get them out ASAP and he came through and the boards arrived.

We also were a little concerned about the free shipping, you get what you pay for.... They arrived without any damage, certainly in part to the amazing packing. Bubble wrap around the board with additional padding on the edges, then boxed and boxed again. Great job!


Read More Reviews


Cruiser ECO Dura-Max SUP
Cruiser ECO
Dura-Max Reviews
5 Star Paddleboard Review Rating(76)
Great board, Great Service  
Reviewer: Peter from Adirondacks, NY

Paddleboards are expensive no matter where you look, but these were really well priced (particularly with no tax and shipping).

The boards are really solid and customer service was great with helping to choose the right board for our use (kids, dock, banging around). Couldn't be happier overall with the purchase...

10' 4" Cruiser paddleboard  
Reviewer: Anonymous Person

Great experience from beginning to end. Easy company to work with and the delivery was smooth and easy. Driver was extremely nice and accommodating.


Read More Reviews


Cruiser Betty Feather-Lite Soft Top SUP
Cruiser Betty
Dura-Soft SUP Reviews

5 Star Paddleboard Review Rating(57)
Great Board  
Reviewer: Anonymous Person from Mississauga, ON

I ordered this on the recommendation of Glenn and I am not disappointed at all. I had a lot of different needs to be met (carry children - had 3 on it the other day, multiple people using with different skills and weights, light as I have an injury) and this board meets them all. And it's pretty ;-)

Love my "Betty"  
Reviewer: Diane from Villa Hills, Kentucky

I ordered the cruiser Betty at the advice of the staff at paddle board direct and I seems to be perfect. I am a beginner, and was able ride my board the first time -- I absolutely love it!!!! Several of my friends have tried it, now they all want one!


Read More Reviews


Cruiser KOA Feather-Lite Soft Top SUP
Cruiser Koa
Dura-Soft SUP Reviews

5 Star Paddleboard Review Rating(99)
Cruiser SUP Koa DURA-SOFT January 10, 2014
Reviewer: Anonymous Person from Mechanicsburg, PA

I was a little hesitant to order two paddleboards online however, selection, quality, pricing, order processing and everything associated with the order was well handled. I was also a little concerned about shipping something this large but the product was well packed and arrived in excellent condition. Anxious to get the boards out on the water this summer.

Love this paddle board  
Reviewer: Eric from Savannah

Great service. Great price. Most important - great board - I'm having a lot of fun on the water and getting into shape at the same time - thanks!


Read More Reviews


Cruiser Yoga Mat Comfort-Lite SUP
Cruiser Yoga Mat
Dura-Soft Reviews

5 Star Paddleboard Review Rating(100)

Great board!  
Reviewer: Sue Ellen Walbrook from Grass Lake, MI

What a great experience buying from this company. Glenn the salesperson I dealt with- was very helpful and courteous. The boards arrived on time and in perfect condition. I would not hesitate to order from them again or recommend them to a friend.


Perfect for Yoga  
Reviewer: Stacey

My mom and I enjoyed our first rides on our boards. They are very light, super comfortable, and perfect for yoga. They are as sturdy as other boards I have tried in the past, and they glide beautifully across the water.


Read More Reviews


Cruiser Wahine Ultra-Lite Bamboo
Cruiser Wahine Ultra-Lite
Bamboo
Reviews
5 Star Paddleboard Review Rating(102)
Better than Expected!  
Reviewer:Terri R. Va Beach, VA

I cannot begin to tell you just how pleased we are with your company, your service ....and our two new boards!! I was so skeptical about ordering boards online but the local shops just couldn't meet our specific needs. After searching for weeks in all of our local surf shops, we started searching online and found Paddleboarddirect! Even though you had a great feedback and positive reviews, we were still skeptical!! But, I have to say that you more then exceeded our expectations!!!!

The small glitch we had in our order (through NO fault of your own!!) was quickly overcome and our boards arrived in PERFECT shape and in record fast shipping time!! WOW!! My skepticism has been turned into a "fan for life"!!!

I will be telling everyone that I know...." You can't go wrong with Paddleboarddirect!!!" Your prices are fantastic, your service is "off the hook" and your boards are exactly as advertised!! Gotta go paddle......my board is drying out!


Read More Reviews on Wahine Classic-Pink

Read More Reviews on Wahine LTD


Cruiser Nalu Classic Ultra-Lite Bamboo SUP
Cruiser Nalu Ultra-Lite
Bamboo
Reviews
5 Star Paddleboard Review Rating(55)
Clearly the Only Site to Buy a Paddleboard  
Reviewer:Art from Baltimore

We live on the water in the Baltimore area, and my wife had been casually eyeing up paddleboards for some time. But when I went to buy one for her as a surprise gift, I had no idea what I was getting into. Let me just say that the assistance, service, and prices at Paddleboard Direct are simply the best you will find anywhere on the 'net.

The shipping was fast and professional, and the communication received along the way was top notch. I'll probably get a board for myself this summer, and PBD is the only logical choice.

On a side note, the Cruiser Nalu is a beauty. Well-made and eye-catching, this isn't your kids flimsy foam board - this thing is the real deal. I highly recommend it.


Read More Reviews on Nalu Classic

Read More Reviews on Nalu LTD


Cruiser Kona Classic Ultra-Lite Bamboo SUP
Cruiser Kona Ultra-Lite
Bamboo
Reviews
5 Star Paddleboard Review Rating(104)
Cruiser SUP  
Reviewer: Dan Hoyle Silverton, Colorado

I recently purchased a Cruiser SUP. The board arrived in perfect condition. A great looking board with classic lines and design. I have been on the lakes and the board has great stability. The rocker is just enough and the board tracks very well even in the wind. The board is very light and easy to carry, even when I lift the board up on the car racks. Thanks for a great board. Dan


Read More Reviews on Kona Classic

Read More Reviews on Kona LTD


Cruiser ECO Dura-Lite 10 6 SUP
Cruiser ECO
Dura-Lite Reviews

5 Star Paddleboard Review Rating(41)

First time SUP  
Reviewer: Anonymous Person from Cary, NC

My wife got on the paddleboard for the first time at the lake and quickly took off without any problem. Our two dogs very soon darted out in the water and swam out to her. Five minutes into her first paddleboard experience my wife and our two dogs were loving the SUP life!

Cruiser ECO Dura-Lite is Great!  
Reviewer: Brandon from Chicago, IL

This is a great board, not only does it look great it is awesome on the water. I love taking this board out. The customer service I received was first class! The sales manger made sure I bought the best board for my current and future needs. Thanks guys!


Read More Reviews

 

 


Cruiser ECO Dura-Lite 11 6 SUP
Cruiser Crossover
Air 10'8" Reviews

5 Star Paddleboard Review Rating(25)
Cruiser SUP Inflatable  
Reviewer: Julie from Missoula, Montana

Love it. It really does fit back in the bag after use. Bungee deck staps hold my life jacket and water bottle. Easy to inflate. Had to call customer support to help me get fin in first time and they were super helpful. Had to call again when I lost screw and once again spoke to person who was super helpful, I have used on flat water and down river. It seems that weight limit makes a difference with inflatable. I love my cruiser sup cause I can do it myself.

Pleasant Surprise - Love the Board  
Reviewer: Susan from Alberta

Bought this to take on a holiday, was not expecting much from an inflatable, just wanted to get out on the water. Pleasant surprise - love the board, easy to inflate and pack, tracks fairly straight, and is easy to paddle. As always, great help and advice from Glenn!


Read More Reviews

 


Cruiser V-max Touring Ultra-Lite
Cruiser V-Max Touring
Ultra-Lite Bamboo Reviews

5 Star Paddleboard Review Rating(4)
Awesome Boards and Customer Service  
Reviewer: Brady from Middlebury, Vermont

I pre-ordered two of these boards this past spring and these folks did a great job letting us know when they were going to come and had simple and easy delivery. ?The boards came perfectly with accessories, and I have to say I love the boards.

Took them out the first day I got them and then cruised the whole of my local lake (4miles). First paddle of the season. I was super stoked. I was unsure about the finish at first. I expected glossy, but it came matte which I prefer now because it doesn't show any scratches. Also the boards are super stable, I have 100lb golden who sits on the board with me as we cruise the lake. ?The bamboo is awesome touch and am really glad I went for this board because of it. ?I would suggest Paddleboard Direct in a heart beat. ?They do a great job and for a great price.


Read More Reviews



Cruiser All-Terrain Ultra-Lite Bamboo
Cruiser All-Terrain
Ultra-Lite Bamboo Reviews

5 Star Paddleboard Review Rating(2)
Great Price, Quality, Shipping & Attention  
Reviewer: Cleverson Lopes from Kendall, Florida

It was a great pleasure doing business with you. My Cruiser SUP paddle boards arrived in very good condition. Two boxes each paddle board.

I've loved the Cruiser SUP All Terrain 10'2" and 9'5". Mine is a 10'2" that is already impressing me.

Very fast shipment. Very good attention to the customer with welcome/status/greetings letters. I highly recommend..


Read More Reviews